Terms of Service & Privacy Policy

Terms of Service

            <h2>1. Acceptance of Terms</h2>
<p>By registering an account with Blaze&Frost, accessing our services, or using any part of our platform, you agree to be bound by this Terms of Service ("ToS") and our accompanying Privacy Policy. If you do not agree with these terms, you must not use our services.</p>

<h2>2. Service Overview</h2>
<p>Blaze&Frost is a multi-purpose business offering technical repair services, hosting solutions, software and web development, studio-based services, and client platforms. We provide infrastructure and tools for individuals and businesses to deploy, manage, and utilize digital services.</p>

<h2>3. User Responsibilities</h2>
<ul>
  <li><strong>Account Security:</strong> You are responsible for safeguarding your login credentials and for all activities occurring under your account.</li>
  <li><strong>Service Usage:</strong> You agree to use Blaze&Frost services only for lawful purposes. You must not engage in activities that are abusive, illegal, or violate the rights of others.</li>
  <li><strong>Content Responsibility:</strong> You are solely responsible for the content you host, store, transmit, or distribute using our platform.</li>
</ul>

<h2>4. Prohibited Uses</h2>
<p>You are strictly prohibited from using Blaze&Frost services for any of the following:</p>
<ul>
  <li>Hosting, distributing, or promoting illegal content or services (including but not limited to pirated software, child exploitation, fraud, or terrorism-related materials)</li>
  <li>Engaging in activities that exploit, bypass, or undermine the security, stability, or integrity of our systems or others' systems</li>
  <li>Running scams, phishing, malware, or unauthorized data collection ("scraping")</li>
  <li>Using exploits, unauthorized software cracks, or attempting to breach service protections</li>
  <li>Overloading, attacking, or disrupting networks, systems, or third-party services</li>
</ul>

<h2>5. Enforcement and Termination</h2>
<ul>
  <li>Blaze&Frost reserves the right to monitor service usage and enforce this ToS.</li>
  <li>We may suspend or terminate your access at any time, with or without notice, for violations of this ToS, the Privacy Policy, or applicable laws.</li>
  <li>Repeat violations, abuse of resources, or non-compliance with support or security policies will result in permanent bans or escalated legal action where necessary.</li>
</ul>

<h2>6. Data and Privacy</h2>
<p>Our Privacy Policy governs the handling of your data. You must review and accept it alongside this ToS. Your continued use of the platform signifies agreement with how we collect, process, and protect your data.</p>

<h2>7. Availability and Liability</h2>
<ul>
  <li><strong>Service Uptime:</strong> While we aim for 99.9% uptime, we do not guarantee uninterrupted service.</li>
  <li><strong>Data Loss:</strong> Blaze&Frost is not liable for data loss, corruption, or service disruption due to external attacks, software failure, or force majeure.</li>
  <li><strong>Limitation of Liability:</strong> In no event shall Blaze&Frost be liable for indirect, incidental, or consequential damages related to your use of our services.</li>
</ul>

<h2>8. Refunds and Billing</h2>
<p>All payments are final unless otherwise specified in your service agreement. Refunds are reviewed on a case-by-case basis and are not guaranteed.</p>

<h2>9. Modifications to the ToS</h2>
<p>We reserve the right to update or change this ToS at any time. Continued use of Blaze&Frost services after changes are made constitutes your acceptance of the new terms. If any changes were made all clients and users will be notified via any contact information (EG: Email, mobile, ect</p>

<h2>10. Contact</h2>
<p>For any questions or concerns about this ToS, please contact us via our official support channels at <a href="mailto:support@blazefrost.xyz">support@blazefrost.xyz</a>.</p>


            <small>Created at 2025-06-26 12:46:21.000000 | Updated by Phelix at No updates</small>

Privacy Policy

            <h2>1. Introduction</h2>
<p>At Blaze&Frost, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information across all our services, including hosting, development, repair, studio, and client platforms.</p>

<h2>2. Data We Collect</h2>
<p>We collect the following types of information depending on your usage:</p>
<ul>
  <li><strong>Account Information:</strong> Username, display name, email address, password (hashed), and billing address</li>
  <li><strong>Technical Data:</strong> IP address, browser type, device information, and access logs</li>
  <li><strong>Usage Data:</strong> Service usage statistics, login timestamps, and support interactions</li>
  <li><strong>Transactional Data:</strong> Payment history, balances, invoices, and refund requests</li>
</ul>

<h2>3. How We Use Your Data</h2>
<p>We use your information for the following purposes:</p>
<ul>
  <li>To provide and maintain your services (hosting, repair, development, client panel, etc.)</li>
  <li>To process payments and maintain billing records</li>
  <li>To respond to support requests and client inquiries</li>
  <li>To monitor system usage, detect abuse, and ensure performance and security</li>
  <li>To send critical service notices, policy changes, and account notifications</li>
</ul>

<h2>4. Cookies and Session Tracking</h2>
<p>Our platforms use cookies and session tracking mechanisms to maintain user login sessions, remember settings, and personalize your experience. Cookies are never used for advertising purposes.</p>

<h2>5. Data Retention</h2>
<p>We retain user data for as long as your account is active or as needed to comply with legal obligations. You may request deletion of your account and associated data, subject to verification and any contractual obligations.</p>

<h2>6. Sharing and Disclosure</h2>
<p>We do <strong>not</strong> sell or trade your personal information. We only share data in the following situations:</p>
<ul>
  <li>With payment processors to complete financial transactions</li>
  <li>When legally required by court order, subpoena, or applicable law</li>
  <li>With trusted partners under strict data protection agreements (e.g., support integrations)</li>
</ul>

<h2>7. Security Practices</h2>
<p>We protect your data using industry-standard encryption, secure infrastructure, access restrictions, and audit logs. Passwords are stored using strong one-way hashing and cannot be retrieved in plaintext.</p>

<h2>8. Your Rights</h2>
<p>You have the right to access, correct, or delete your personal data. You may also request a copy of your information, object to specific processing, or file a complaint with a data authority.</p>

<h2>9. Children’s Privacy</h2>
<p>Our services are not intended for children under the age of 13. We do not knowingly collect personal data from minors without verified parental consent.</p>

<h2>10. Changes to this Policy</h2>
<p>This Privacy Policy may be updated from time to time. Changes will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the changes.</p>

<h2>11. Contact</h2>
<p>If you have questions about this Privacy Policy or your data, please contact us at <a href="mailto:support@blazefrost.xyz">support@blazefrost.xyz</a>.</p>


            <small>Created at 2025-06-26 13:05:56.000000 | Updated by Phelix at No updates</small>