Privacy Policy
Company: BlazeFrost
Contact Email: support@blazefrost.xyz
Jurisdiction: South Africa
Our Discord Server
Effective Date: 18-Dec 2025
1. Introduction
BlazeFrost (“we”, “us”, “our”) is committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our services, website, or products (collectively, the “Services”).
We operate in accordance with international privacy standards and the South African Protection of Personal Information Act (POPIA).
2. Information We Collect
We may collect the following categories of information:
2.1 Personal Information You Provide
Name and contact details
Email address
Payment or billing details (processed securely by third-party providers)
Any information submitted via forms, support tickets, or account creation
2.2 Automatically Collected Data
IP address
Browser type and device information
Usage logs and analytics data
Cookies and similar tracking technologies
2.3 Third-Party Data
We may receive information from third-party services you integrate with or use to sign in (e.g., payment processors, hosting platforms, analytics providers).
3. How We Use Your Information
We use your information to:
Provide, operate, and maintain our Services
Process orders, payments, and subscriptions
Communicate with you regarding updates, security notices, or support
Improve service quality and performance
Detect, prevent, or investigate fraud or abuse
Comply with legal obligations
4. Legal Basis for Processing (POPIA & Global Standards)
We process personal information based on:
Your consent
Performance of a contract
Legitimate business interests
Compliance with legal obligations
5. Sharing of Information
We do not sell or trade personal information.
We may share information with:
Service providers (hosting, payment processors, analytics platforms)
Legal authorities when required by law
Business partners when necessary to deliver Services
All third parties must comply with strict confidentiality and data-handling standards.
6. Data Storage & Security
We use industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. However, no online system can be completely secure, and we cannot guarantee absolute protection.
7. International Data Transfers
If data is transferred outside South Africa, we ensure that recipients comply with data protection standards equal to or exceeding POPIA, GDPR, or similar frameworks.
8. Your Rights
Under POPIA and similar global regulations, you have the right to:
Access your personal information
Request correction or deletion of your data
Object to processing
Withdraw consent at any time
Request a copy of your stored information
To exercise these rights, contact us at support@blazefrost.xyz.
9. Cookies & Tracking Technologies
We use cookies to:
Maintain sessions
Improve performance
Remember user preferences
Provide analytics
You can disable cookies in your browser settings, but some features may not function properly.
10. Data Retention
We retain personal information only as long as necessary for:
Service operation
Legal and regulatory compliance
Resolving disputes
Enforcing agreements
After this period, data is securely deleted.
11. Third-Party Links
Our Services may contain links to external websites. We are not responsible for their privacy practices. We recommend reviewing their respective privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Changes will be posted with an updated effective date. Continued use of our Services constitutes acceptance of the revised terms.
13. Contact Information
For questions, concerns, or data-related requests, contact us:
BlazeFrost
Email: support@blazefrost.xyz
Country: South Africa